NovelEndChapter 349: Jeffrey's supervisor, observing the commotion, quickly intervened, ushering Jeffrey to safety behind her.
Follow on NovᴇlEnglish.nᴇt"Good afternoon, sir. Unfortunately, our manager isn't available right now, so I'll be addressing your concerns." Confronted with a slender young woman, the man's arrogance intensified. "You? I'd prefer you to step aside and leave this to others, young lady." "I understand your concerns, and while I might appear young, I possess eight years of experience. Furthermore, the manager has givenfull authority today, so rest assured, your issue is in capable hands." This response softened the man's expression slightly. Still, his tone remained firm as he said, “I've been coming to this café for two years, yet today's experience was unacceptable. I expect sform of compensation, or it will continue to disturb me." Trying to maintain professionalism, the supervisor asked, "What form of compensation would you consider fair?" The man responded with a grand gesture, "My demands are not extreme: five years of VIP membership with a ninety-percent discount, unlimited coffee, and it should cover any guests I bring." Natalia scoffed. "That's absurd. It's like highway robbery in broad daylight, isn't it?" Rachel remained silent, observing the unfolding .
The demand was clearly excessive. Agreeing just to appease the situation was not an acceptable solution. If they did, it would set a precedent, leading others to behave the same, potentially causing more issues. She was eager to see how the supervisor would manage the scenario.
The supervisor replied calmly, "Since the issue happened on our premises, we take responsibility and are committed to fixing the situation. You are a valued customer, and it is our duty to ensure you have a positive experience here..." Given how the conversation was unfolding, an agreement seemed imminent, right? The man's self-satisfied expression suggested he thought so too.
His true intent was now obvious: he aimed to exploit the situation.
Follow on Novᴇl-Onlinᴇ.cᴏmMore ☐hapters here: gVlnov "Alright, let's cut to the chase. Since you're on board, let's get it processed right away. And throw in a ninety- percent discount on today's coffee as well." The man was quite satisfied with himself after laying down his demands.
But then, the supervisor took an unexpected stance, saying, "Sir, after giving it sthought, I can offer you a one-year VIP membership, which includes a fifty-percent discount on beverages. However, it is strictly non- transferable and must be used only by you, as indicated on the membership card." The man's temper flared immediately. "Excuse me? Could you repeat that?"
With a calm smile, the supervisor responded, "Saying it again won't e change anything, Sir."
This response triggered the man's ire further. The content is on•novelenglish.net!
"Hiring a waiter who can barely communicate properly? Is this your idea of customer service? I need a satisfactory explanation today, or I will take this matter higher. And..." In a swift gesture, he pointed towards Jeffrey.
"Fire this retard immediately."
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